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FREQUENCY ASKED QUESTIONS

What are the fees?

For all plan and pricing information click here.

When will I be charged?

Your first monthly payment will be due 30 days after you sign your contract. Your card will be charged on the same day each month thereafter.

Do you offer any guarantees?

Classy Queen Consultants, LLC does not offer any guarantees. We will work diligently to get all erroneous and derogatory information removed from your credit report but we cannot guarantee anything. 

What is a credit report? 

A credit report is a detailed report that contains your credit history. The credit report has a lot of information about consumers. When you apply for a job, a loan, an insurance policy or an apartment, the business or homeowner will often want to have some credit information about you. Your credit information (or history) is written in a report called a credit report or consumer report. These reports are kept by a consumer reporting agency (also called credit bureaus).

What can be taken off my credit report? 

Any inaccurate, unverifiable accounts such as inquiries, old addresses, additional names on the report (you must have at least one name on your report), unpaid collections, charge-offs, repossessions, bankruptcies, medical bills, credit card debt, and divorce debts. 

What can't be taken off my credit report?

There are certain things that just can’t be removed from your credit report. Those things are federal and state tax liens, child support, new student loans, and any bankruptcies reported by the bankruptcy court.  

What is an investigative consumer report? 

An investigative consumer report is a detailed report that has information about your character, lifestyle, and reputation. The credit bureaus get this information from interviews with your friends, neighbors or associates. You must be told when a company asks for an investigative consumer report. What can I do if a credit bureau has broken the law?

Is credit repair illegal? 

Credit repair is LEGAL! You may have heard some mention that credit repair is actually illegal, but the fact of the matter is there is nothing illegal about credit repair and disputing inaccurate information about your credit file. The Fair Credit Reporting Act (FCRA) actually encourages people to dispute inaccurate information.  

Why should I pay a company to repair my bad credit if everything is going to reappear after a few months?

If you use a reliable credit repair service, everything WON’T reappear after a few months – if you have been the victim of identity theft, all of the wrong information should be removed. Most reputable bad credit repair services correct your entire credit file and stick with it until all issues are resolved and cleared. Your bad credit might have a long and deep trail, so it could take time to completely clear your credit file of all issues. 

How do I know if a credit counseling service is legit? 

When selecting a credit counseling service, make sure the credit counselor you’ll be working with is certified. Many credit counselors are required to have and maintain a Consumer Credit Counselor certification. The certification process involves specialized and comprehensive credit counseling training as well as the passage of the certification exam. Also, check with the Better Business Bureau. All consultants at Classy Queen Consultants, LLC are Board Certified Credit Consultants specializing in credit repair.

How will credit counseling affect my credit rating? 

The existing condition of your credit report will influence how credit counseling will affect your credit; however, there is no hard and fast rule regarding credit counseling and your credit. Most creditors will report your usage of a credit counselor while other may not; and there’s no predicting how future creditors will interpret it. Many lenders perceive credit Bottom of Form counseling as a consumer “work-out” program. Credit counseling will NOT impact your FICO score.

What is a "good" score?

The higher your credit score, the better; however, there is no real industry standard. Credit scores range from 350-850. Each creditor/lender judges your credit score differently and takes other factors into consideration when determining your eligibility and/or risk. Typically, anything above 690 is considered a great score. Below a 620 is frequently referred to as “sub-prime.”

What is credit monitoring?

Credit monitoring is the automated process of keeping an eye on your credit. Credit monitoring helps protect you against identity theft and monitors any changes and/or inquiries made to your credit file by alerting you within approximately 24 hours of any major changes made to your credit file.  

Will credit monitoring hurt my credit score?

No. Credit monitoring has no effect on your credit score. It’s simply a service that keeps your credit in check. The only time it affects your credit is when you ask a creditor to inquire about your credit.

Does credit monitoring monitor my credit with all three bureaus? 

The specific credit monitoring service you use will determine which credit bureau is referenced in monitoring your credit. Each credit monitoring service uses only one of the three bureaus to monitor your credit; however, since the activity you’re looking out for affects your credit across the board, it won’t matter which bureau your credit monitoring service uses. They’ll still be able to identify unexpected changes or discrepancies in your credit report.  

How do I get a copy of my credit report? 

There are three (3) major credit bureaus that offer credit reports. To get a copy of your credit report, contact one of these three bureaus. Each bureau interprets your credit information differently, so you might want to get a copy from all three.

Can I get arrested for not paying my debt?

As long as fraud and theft are not involved, you cannot be arrested and jailed for failing to pay your debt. However, creditors can go after you monetarily to reclaim the amount owed to them.  

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